Shipping policy

Summary of Shipping Policies

  • Free shipping within Germany for orders over 39 €.

  • International shipping costs will be displayed during checkout. Shipping will be handled by the best available service provider.

  • Express shipping is not available as standard but can be arranged upon request.

  • For orders to the Switzerland and Great Britain Additional duties and taxes may apply, which are to be borne by the customer.

  • B2B customers with input tax deduction rights or EU customers who pay the tax themselves can purchase tax-exempt. Please contact us at b2b@brewout.de.

General information

We ship our products to all EU countries and Switzerland. Shipping is generally handled by our shipping partner LSM Fulfillment, which selects the best shipping provider for each country based on experience and value for money. All orders received before 12:00 PM are generally shipped the same day. Otherwise, shipping will take place on the next business day.

Shipping

  • Germany: We offer free shipping within Germany for orders over 39 €Orders below this amount will be charged a shipping fee of 5.90 € calculated.

  • International shipments: We always charge the lowest possible shipping costs for international shipments. The exact shipping costs will be displayed during the checkout process, so you always know exactly how much the shipping costs for your order will be.

  • Switzerland and Great Britain: If you are ordering to Switzerland or the UK, please note that you are responsible for any import duties, taxes, or additional charges imposed by the shipping carrier or customs authorities. These charges are not included in the shipping costs and must be paid directly by you.

  • Express shippingNote: We don't offer express shipping as standard. However, if you have an urgent order, please contact us directly. We can then discuss individually whether express shipping is possible and any additional conditions associated with it.

B2B sales

For B2B customers we offer the tax-exempt sales within the Monetary and Trade Union If your company entitled to input tax deduction is or purchases within the EU and pays the tax himself, please contact us directly at b2b@brewout.deWe take care of the correct creation of invoices that enable tax-free transactions, both nationally and internationally. It is important that companies contact us so we can clarify how this process works on an individual basis.

Shipping FAQ

1. How much are the shipping costs within Germany?

For orders over €39, shipping is free within Germany. Orders below this value will be charged a flat shipping fee of €5.90.

2. What are the shipping costs for international orders?

Shipping costs for international orders vary depending on the destination. You'll always see the exact shipping costs during checkout before completing your order. We always choose the cheapest shipping provider to offer you the best value.

3. Do you also offer express shipping?

We don't offer express shipping by default. However, if you have an urgent order, please contact us directly. We will discuss the possibility of express shipping and the associated costs.

4. Do I have to pay customs duties or taxes for orders to Switzerland?

Yes, for orders to Switzerland, you are responsible for paying any import duties, taxes, or other fees imposed by the shipping carrier or customs authorities. These additional charges are not included in the shipping costs.

5. What happens if I place an order from a country outside the EU?

For orders outside the EU, shipping costs will be displayed during checkout. Please note that deliveries to countries outside the EU may incur additional costs such as customs duties and taxes, which are not covered by us.

6. Which payment methods do you accept?

We accept a variety of payment methods, including:

  • Credit card

  • PayPal

  • Bank Transfer

  • Klarna (invoice, instant bank transfer, installment payment)

  • Klarna direct debit

  • Google Pay

  • Apple Pay

7. Do you offer tax-exempt sales for B2B customers?

Yes, we offer tax-exempt sales within the Monetary and Trade Union. Companies that entitled to input tax deduction or shop within the EU and pay the tax themselves, can shop with us by contacting us directly at b2b@brewout.de We will then take care of the correct preparation of the tax-free invoices.